Product Warranty

Welcome to King Smoke Shop! By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before placing any orders.

1. Eligibility to Purchase

To make purchases from King Smoke Shop, you must be of legal smoking age, which is 21 years or older, in accordance with California Business and Professions Code, Section 22950-22964. By using our website, you confirm that you meet the minimum age requirement in your jurisdiction. Any attempt to falsify age to purchase products is illegal and punishable by law.

2. Account Registration

To complete your order, you may be required to create an account. By registering, you agree to provide accurate and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities under your account. King Smoke Shop reserves the right to refuse or terminate accounts at our discretion.

3. Age Verification

We use an industry-leading age verification system to ensure compliance with California laws regarding the sale of tobacco and vape products. When placing an order, you will be required to provide information such as your full legal name, permanent address, date of birth, and the last four digits of your Social Security Number for verification. In cases where automatic verification is unsuccessful, you will be required to upload a government-issued ID for manual verification. Orders that cannot be verified will be canceled.

4. Prohibited Use

Our products are intended solely for personal, non-commercial use. The resale of products purchased from King Smoke Shop is strictly prohibited. Any attempt to purchase items on behalf of a minor or for resale may result in legal action and termination of your account.

5. Pricing and Payment

All prices listed on our website are in U.S. dollars and are subject to change without notice. We strive to ensure that all pricing information is accurate, but errors may occur. If we discover a pricing error, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. Payment is required at the time of purchase, and we accept all major credit cards and payment options listed at checkout.

6. Shipping and Handling

We currently ship orders within the United States, including California, in compliance with federal and state laws. Shipping fees and estimated delivery times will be displayed at checkout. Please note that shipping times may vary depending on location, holidays, and external factors beyond our control.

We will process and ship orders as quickly as possible, but we are not responsible for delays caused by third-party shipping services. Please ensure your shipping address is correct, as we are not liable for orders shipped to incorrect addresses.

7. Return and Refund Policy

Due to the nature of our products, all sales are final, and we do not accept returns on opened or used items. In the event you receive a defective product, please contact our customer service team at ________________ within 7 days of delivery. We will work with you to resolve the issue by offering a replacement or refund where appropriate.

8. Rewards Program

Our King Smoke Shop Rewards Program allows you to earn points with every purchase. Points can be redeemed for discounts on future purchases, and the program is subject to the following terms:

Points have no cash value and cannot be transferred or sold.
We reserve the right to modify or terminate the rewards program at any time, with or without notice.
Misuse of the program or violations of the terms may result in forfeiture of points and account termination.

9. Limitation of Liability

King Smoke Shop is not responsible for any injuries, damages, or losses resulting from the use of our products. All products sold on our website are intended for legal use only, and by purchasing, you assume full responsibility for complying with local laws and regulations regarding tobacco and vape products.

We make no warranties, expressed or implied, regarding the use or performance of our products. In no event shall King Smoke Shop, its affiliates, or its employees be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of this website or products.

Warranty Policy

At Smoke Shop King, we stand by the quality of our products and aim to provide the best possible service to our customers. We offer a 30-Day Warranty on eligible hardware purchased through our website, starting from the date of delivery.

What Our Warranty Covers:

Our warranty covers any manufacturing defects or issues with materials and workmanship. If your product fails due to a manufacturing issue within 30 days, we will work with you to resolve the problem through either a replacement, repair, or store credit.

Non-Covered Products:

Some items are not covered under this warranty due to their nature or manufacturer limitations. These include:

Rechargeable batteries
Glass components (tanks, drip tips, etc.)
Spare parts (e.g., O-rings, glassware)

What’s Not Covered:

This warranty does not apply to damage caused by:

Improper handling or misuse
Unauthorized modifications or alterations
Accidents, drops , or physical damage
Normal wear and tear from everyday use

How to Make a Claim:

If you encounter an issue with your product, please notify us within 30 days of receiving your order. You can reach out via info@smokeshopking.com to initiate a return request. Make sure to include your proof of purchase, as this is required for any warranty service.
Once you contact us, we will guide you through the return process, which may involve sending the defective item back to our facility. Items must be returned in their original packaging with all accessories included. A refund, repair, or replacement will only be issued after we have received and inspected the product.

Manufacturer Warranties:

For products that come with a manufacturer warranty, you may contact the manufacturer directly if the issue occurs outside our 30-day period. Some manufacturers may require the original warranty card included in the packaging, so we advise keeping all documentation until you are certain the product is functioning properly.

Additional Notes:

Please be aware that contacting us does not extend the original 30-day warranty period. Also, any consequential damages resulting from the use of the product are not covered under this policy.
If you have any further questions about our warranty process, feel free to get in touch via info@smokeshopking.com

Smoke King

Product Warranty