Smoke King

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Shipping Policy

Shipping Policy

Welcome to King Smoke Shop! By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before placing any orders.

1. Eligibility to Purchase

To make purchases from King Smoke Shop, you must be of legal smoking age, which is 21 years or older, in accordance with California Business and Professions Code, Section 22950-22964. By using our website, you confirm that you meet the minimum age requirement in your jurisdiction. Any attempt to falsify age to purchase products is illegal and punishable by law.

2. Account Registration

To complete your order, you may be required to create an account. By registering, you agree to provide accurate and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities under your account. King Smoke Shop reserves the right to refuse or terminate accounts at our discretion.

3. Age Verification

We use an industry-leading age verification system to ensure compliance with California laws regarding the sale of tobacco and vape products. When placing an order, you will be required to provide information such as your full legal name, permanent address, date of birth, and the last four digits of your Social Security Number for verification. In cases where automatic verification is unsuccessful, you will be required to upload a government-issued ID for manual verification. Orders that cannot be verified will be canceled.

4. Prohibited Use

Our products are intended solely for personal, non-commercial use. The resale of products purchased from King Smoke Shop is strictly prohibited. Any attempt to purchase items on behalf of a minor or for resale may result in legal action and termination of your account.

5. Pricing and Payment

All prices listed on our website are in U.S. dollars and are subject to change without notice. We strive to ensure that all pricing information is accurate, but errors may occur. If we discover a pricing error, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. Payment is required at the time of purchase, and we accept all major credit cards and payment options listed at checkout.

6. Shipping and Handling

We currently ship orders within the United States, including California, in compliance with federal and state laws. Shipping fees and estimated delivery times will be displayed at checkout. Please note that shipping times may vary depending on location, holidays, and external factors beyond our control.

We will process and ship orders as quickly as possible, but we are not responsible for delays caused by third-party shipping services. Please ensure your shipping address is correct, as we are not liable for orders shipped to incorrect addresses.

7. Return and Refund Policy

Due to the nature of our products, all sales are final, and we do not accept returns on opened or used items. In the event you receive a defective product, please contact our customer service team at ________________ within 7 days of delivery. We will work with you to resolve the issue by offering a replacement or refund where appropriate.

8. Rewards Program

Our King Smoke Shop Rewards Program allows you to earn points with every purchase. Points can be redeemed for discounts on future purchases, and the program is subject to the following terms:

  • Points have no cash value and cannot be transferred or sold.
  • We reserve the right to modify or terminate the rewards program at any time, with or without notice.
  • Misuse of the program or violations of the terms may result in forfeiture of points and account termination.

9. Limitation of Liability

King Smoke Shop is not responsible for any injuries, damages, or losses resulting from the use of our products. All products sold on our website are intended for legal use only, and by purchasing, you assume full responsibility for complying with local laws and regulations regarding tobacco and vape products.

We make no warranties, expressed or implied, regarding the use or performance of our products. In no event shall King Smoke Shop, its affiliates, or its employees be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of this website or products.

 

At Smoke Shop King, we are committed to delivering your orders safely and efficiently. Please review our shipping policy to understand how we ensure a seamless experience.

Shipping Locations

We ship to most locations across the United States, except for areas restricted by local regulations.

Free Shipping

Enjoy free delivery on all orders over $99 (after discounts and before taxes). This offer applies to eligible orders within our shipping zones.

Age Verification

As required by California law, customers must be 21 years or older to purchase products from King Smoke Shop. We use a third-party age verification system to confirm legal smoking age before processing your order. Additional ID verification may be required in some cases.

Processing Time

Orders are processed within 1-2 business days. Once processed, you will receive an email with tracking information. Orders placed after business hours or on weekends will be processed the next business day.

Shipping Times

Shipping times vary depending on your location. See the estimated delivery times below:

Delivery Times by Region

  • Pacific Time Zone
    • States Covered: California, Oregon, Washington, Nevada
    • Estimated Delivery Time: 1–3 business days
  • Mountain Time Zone
    • States Covered: Colorado, Utah, Arizona, Montana, Wyoming, New Mexico, Idaho
    • Estimated Delivery Time: 2–4 business days
  • Central Time Zone
    • States Covered: Texas, Illinois, Missouri, Minnesota, Wisconsin, and surrounding states
    • Estimated Delivery Time: 3–5 business days
  • Eastern Time Zone
    • States Covered: New York, Florida, Massachusetts, Virginia, Pennsylvania, and surrounding states
    • Estimated Delivery Time: 4–6 business days
  • Alaska and Hawaii
    • Estimated Delivery Time: 5–7 business days

Note: Delivery times are approximate and may vary due to factors such as weather or local holidays.

Shipping Costs

Shipping fees are calculated based on your location and the selected shipping method. For orders under $99, the total shipping cost will be displayed at checkout before you complete your purchase.

Address Accuracy

Please ensure that your shipping address is correct when placing your order. King Smoke Shop is not responsible for packages shipped to incorrect or incomplete addresses. If an order is returned due to an incorrect address, the customer will be responsible for additional shipping fees to resend the package.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at info@smokeshopking.com within 7 days of delivery. We will work with the shipping carrier to resolve the issue and offer a replacement or refund where applicable.

Delivery Regulations

  • Adult Signature Required: An adult (21+) must be present to sign for the delivery upon arrival. Please consider using a business address, or a trusted friend or family member’s address, where someone can sign during delivery hours.